{"id":28854,"date":"2021-11-16T11:51:48","date_gmt":"2021-11-16T10:51:48","guid":{"rendered":"http:\/\/abeszuerich.ch.paragon.sui-inter.net\/?page_id=3"},"modified":"2026-05-05T08:19:09","modified_gmt":"2026-05-05T06:19:09","slug":"privacy-statement","status":"publish","type":"page","link":"https:\/\/abes.ch\/en\/datenschutzerklaerung\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"
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Privacy policy
ABES Group AG<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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ABES Group AG attaches great importance to the secure and confidential handling of your personal data. In our data protection declarations, you can find out how your personal data is processed and how the requirements of data protection legislation are implemented.

With this privacy policy, we would also like to inform you transparently about how and why your personal data is processed when you visit our website or interact with us.<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The following information provides an overview of what happens to your personal data when you visit this website.<\/p>

ABES Group AG, together with its participating companies and third parties involved, forms a group (hereinafter also referred to as \"we\" or \"us\"). We process personal data, in particular personal data of customers and users of our website, users of our services, associated persons, contracting parties and employees. In this privacy policy, we provide information about this data processing by the various companies in our group. In addition to this privacy policy, we may inform you separately about the processing of your data (e.g. in the case of forms or contractual conditions).<\/p>

If you disclose data from third parties to us, we assume that you are authorized to do so and that this data is correct, and that you have ensured that these third parties are informed of this disclosure, insofar as a legal obligation to inform applies (e.g. by bringing this data protection declaration to their attention in advance). This privacy policy has also been translated into French, Italian and English. If the content of these language versions differs, the German version shall apply in cases of doubt.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Each processing or procurement of personal data has one or more controllers (under data protection law). In the case of our joint activities of the entire ABES Group AG, this is, unless otherwise stated, the company of ours that operates the relevant website or the section of a website on which this data protection declaration can be found. In addition, the company with which you communicate, which you visit, whose social media pages you visit, whose apps you use or which addresses you is the data controller for the associated collection of personal data.<\/span><\/span><\/span><\/span><\/span>

Note on the responsible body within our Group:<\/span>

ABES Group AG<\/span>

Feldeggstrasse 5<\/span>
8152 Glattbrugg<\/span>

Phone: 044 666 02 57<\/span>

<\/span>Email: info@abes.ch<\/a><\/strong>

The controller is the legal person who alone or jointly with others determines the purposes and means of the processing of personal data.<\/span><\/span><\/span><\/span><\/span><\/span><\/a><\/p>

Inquiries on the subject of data protection<\/strong> (information, correction, deletion, objection) can be sent to info@abes.ch<\/a> be directed.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form. Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter one of our websites.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Your claims data will be transmitted to us via existing customer portals or forwarded to us by you.\u00a0<\/p>

We are entitled to pass this data on to insurance companies in a suitable form and may also request data and documents from insurance companies and third parties for the processing of claims.<\/p>

However, we are prohibited from accepting or viewing medical data that is subject to the protection of privacy (e.g. medical files or documents relating to diagnostic assessments, etc.).<\/p>

Furthermore, insurance companies and third parties are entitled to if there is a separate mandate agreement with you, to also provide all data for claims processing or retrospective inspection of claims or claims statistics.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tProcessing and storage of your data in our customer relationship management system (CRM system) and on our submission platform<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We use the CRM system \"BAYO\", from the provider BAYO Solutions AG, based in CH-8808, Pf\u00e4ffikon, on the basis of our legitimate interests in the efficient, qualified and rapid processing of user inquiries and user data. For this purpose, we have concluded a contract with BAYO Solutions AG, in which BAYO Solutions AG undertakes to process user data in accordance with our instructions and to comply with the Data Protection Act.<\/p>

We use the \"SOBRADO\" comparison platform from the provider Sobrado Software AG, based in Zurich, as the basis for submissions. We have concluded a contract with Sobrado Software AG in this regard, in which the provider undertakes and guarantees that it will process all personal data covered by the contract exclusively for the purpose of tenders commissioned by us and in accordance with our instructions and will not use it for its own purposes. In addition, Sobrado Software AG undertakes to take appropriate technical and organizational protective measures in the interests of the confidentiality, integrity and contractual availability of the personal data covered by the contract.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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When processing mandates, we make targeted use of artificial intelligence tools to speed up the preparation of settlements, offers and documents. We are committed to the following principles:<\/p>